Shipping policy

Shipping Policy

Last updated: March 31, 2026

1. Processing Time All orders are processed as soon as possible.

2. Shipping Rates & Delivery Shipping rates are calculated at checkout based on your location and selected shipping method. Estimated delivery times vary by destination and carrier.

3. Domestic Shipping (U.S.) We ship to all 50 U.S. states. Standard shipping typically takes 5–7 business days.

5. Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update.

6. Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us as soon as possible so we can work with the carrier to resolve the issue.

7. Incorrect Address Please ensure your shipping address is correct at checkout. Timeless Strings is not responsible for orders shipped to an incorrectly provided address.

8. Contact Us For shipping questions, please reach out through our store's contact page.